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I've had my Kenmore washer and dryer units for more than 4 years now, and I wasn't surprised when they began to have problems. It was never anything like fully not functioning, but for example my washing machine has had leaking problems and spinning problems, and my dryer would fail to fully dry clothes leaving them damp at times. I thought about buying new units, but my friend told me about Washer & Dryer Pros so I decided to give them a try earlier this year for both washer repair and dryer repair. I was really impressed by both their washer repair and dryer repair services for my Kenmore units, as they quickly and professionally found the problem and fixed it, explaining the problem to me and the repair process every step of the way. I was really impressed by their friendliness and willingness to explain things to me, and I really value a professional who can demonstrate that kind of proficiency. Needless to say, I'll definitely be going back to these guys. I definitely recommend them if you've got issues with your dryer or washing machine.